Terms & Conditions.

The terms that apply to using this website and its appointment-request form. Our Privacy Policy covers what we collect; this page covers the rest of the ground rules.

Last updated October 19, 2026

Using this website

This website is published by White Lotus Dental, 8175 Custer Rd, Suite A110, Frisco, TX 75035. It is provided to help you find our practice, learn about our services, and request an appointment. By using this site, you agree to use it only for lawful purposes and not to interfere with how it works for other visitors.

This site is informational, not medical advice

Nothing on this website — including service descriptions, cost information, or anything a doctor is quoted as saying — is a diagnosis, a treatment plan, or a substitute for an in-person examination. Every treatment decision is made with you, in the office, after we have actually looked. If you are experiencing a dental emergency, call (469) 262-2111 rather than relying on anything read here.

The appointment-request form

The "Request an appointment" form on this site is a callback request, not a confirmed booking and not a medical intake form. Submitting it means:

• You are asking a member of our team to call you back at the number and email you provide, at or near the best time you selected.
• Your submission is received through Google Forms, a Google Workspace service, and stored in a restricted-access response sheet that our front office uses to call you back — see our Privacy Policy for the full detail on how that works and what we do with it.
• No appointment is confirmed until our team speaks with you. Submitting the form does not reserve a chair time.
• Please do not include medical details, symptoms, insurance ID numbers, or any other sensitive health information in the form. We will ask what we need on the phone call, where that conversation belongs.

Communication consent

By checking the consent box and submitting the form, you agree that White Lotus Dental may contact you by email at the address you provide, to respond to your request and to follow up about scheduling an appointment. We do not sell or share the information you submit for anyone else's marketing. Text messages are covered separately, and only if you agree to them: seeSMS Terms of Service below.

SMS Terms of Service

What messages you can expect

We use text messages for the day-to-day business of your care, such as:

• Appointment confirmations and reminders for visits you have scheduled.
• Scheduling follow-up, such as a reply to your request, a callback, an earlier opening, or help rescheduling.
• Office notices that affect your visit, such as a schedule change or an unexpected closure.
• Replies in a two-way conversation when you text our office and a team member answers.

We do not send promotional or marketing text messages under this program.

The details

• Message frequency varies, depending on your appointments and requests.
• Message and data rates may apply. Check your mobile plan for what your carrier charges.
• To opt out at any time, text STOP. We will send one confirmation, and after that you will receive no more texts from us unless you opt in again. You can also ask us to stop by calling (469) 262-2111.
• For assistance, text HELP. You can also call (469) 262-2111 or email frontoffice@whitelotusdental.com.
• Agreeing to texts is never a condition of receiving care. You can book, be seen and be treated without opting in.
• Your mobile information is not shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent are never shared with anyone for those purposes. Companies that only deliver our messages for us may handle your number to do so.
• Carriers are not liable for delayed or undelivered messages.

Please keep texts short on health details

Text messages are not a secure channel. We keep the texts we send brief, and we ask you not to text us symptoms, medical history, insurance ID numbers or other sensitive health information. Call (469) 262-2111for that, where the conversation is private.

Related policies

Our Privacy Policy explains what we collect and how we use it, and these Terms & Conditions are the terms for this website and our text messages.

Booking online

Where this site links to live scheduling, that booking flow is operated by Zocdoc, a third-party scheduling service, under Zocdoc's own terms. Once you follow a Book link, you are booking through Zocdoc, not submitting the request form described above.

Accuracy of information

We work to keep prices, insurance information, hours, and service descriptions on this site current and correct, and every practice fact here is checked against what the practice has actually confirmed. Even so, details can change — insurance networks, membership pricing, and hours in particular — so please confirm anything time-sensitive with our front office before you rely on it.

No warranty

This website is provided "as is." We do not guarantee it will be uninterrupted, error-free, or available at every moment, and we are not liable for any loss arising from your use of it, to the extent permitted by law.

Changes to these terms

The date at the top is the date this page last changed. If something material changes about how this site or its form works, this page will be updated and the date will move.

Governing law

These terms are governed by the laws of the State of Texas.

Questions about these terms

Email frontoffice@whitelotusdental.com or call (469) 262-2111.